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Dealing with Difficult People -- Harvard Business Review, Paperback Fiction - Science Fiction Holy Land Then and Now

SKU: 90067978097

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Holy Land Then and Now

" In 15 short essays on subjects ranging from the mystery of dark matter and the infinity of pi to the resilience of trees and the intelligence of octopuses

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Dealing with Difficult People -- Harvard Business Review, Paperback Fiction - Science Fiction Holy Land Then and NowLearn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their and your own emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make

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