Every Employee is a Chief Experience Officer R-c7MMPwPjGJZTBSePTouQ2 you will explore communication strategies

you will explore communication strategies to build relationships with your stakeholders

All sessions convey credits for maintaining the ICMA-CM credits

While groups are welcome to view the series together from an auditorium or conference room using a single license

a public works expert and the presenter of one of our most popular recurring webinars on development review processes

Peak and Nathaniel Bradley

Every Employee is a Chief Experience Officer R-c7MMPwPjGJZTBSePTouQ2 you will explore communication strategiesOurs has become an experience economy in which people have shifted from passive consumption to active participation. Great service and creating memorable experiences should not require heroic efforts by you, your employees, or your customers. One good or bad customer consumer service experience whether its online or in person can change the entire perception a customer holds about your organization. In this webinar, you will learn how to immediately