Here to Help: Improving Your Government's Customer Service bFhymO8oADs1 a small group of senior

a small group of senior local government managers meet to study the leadership lessons of Gettysburg

a commitment to great customer service should be reflected in your jurisdiction's policies

community facilities

you will discuss what the budget is and what to do with it

Providing guidance in this arena is a great way for a manager to foster trust with their elected body while ensuring their messaging is aligned with that of their local government

Here to Help: Improving Your Government's Customer Service bFhymO8oADs1 a small group of seniorWhile we've come to expect a high standard of customer service from the private sector, in the public sector the stakes are even higher a single negative interaction can tarnish a citizen's view of their local government as a whole. As such, a commitment to great customer service should be reflected in your jurisdiction's policies, procedures, and hiring practices. In this webinar, you'll join a panel of ICMA members as they explore some of the